Situational leadership is a concept that explores how good leadership manifests in myriad ways. The most successful leaders are those who can adapt their lead...

This module explores topics such as the principles of management, different roles within an organisation and the contemporary theories of management. Furtherm...

This module explains the processes involved when recruiting new employees. Pre-recruitment, recruitment and post-recruitment are all terms that will be anal...

Assertiveness is a fundamental tool in every sector of our life, be it at home, at your workplace, with your partner or at school. Assertiveness facilitates c...

Managing teams of employees can be stressful and overwhelming. Thus, being an effective leader goes hand-in-hand with being an effective manager to ensure tha...

This module explores the development of captivating and innovative products and services. It is especially useful for those who are seeking to start a new bus...

A company exists within a legal context. It is essential that CEOs and managers understand the legal framework in which their organisation operates. A country...

Teamwork is the key to achieving company goals. Managers with strong leadership skills need equally strong teams around them to function effectively. ...

Financial management includes the strategic planning, organising, directing and controlling of the company's finances. A financial manager ensures that th...

Innovation plays a crucial role in maintaining the company’s competitive edge. It's the leader's responsibility to seek innovation and change wh...

This module delves into human resources management theories.  Human resource theories explain how management behaviours and structure influence employee ...

Coaching and mentoring are two skills that should be present in every manager's toolkit. They enable individuals and corporations to reach their full pote...

This module serves as an introduction to management science. Students will learn the main theories of management as well as comparing and contrasting manageme...

Change is a vital component of any organisation. When an organisation stops changing, it dies. This module explores how to develop and manage change, when to ...

Customers are an essential component of any organisation since they sustain it. In this module, our students will analyse the relationship between an organisa...

Marketing serves as the main bridge between the customer and the company. This course will address the principles of marketing and why it is essential for a c...

An organisation’s functionality depends on its people and their relationships. Via the exploration of various psychological theories, this module explai...

While commonalities exist between large businesses and small and medium-sized enterprises (SMEs), SMEs have particular needs. This module explores what these ...

Companies can be perceived as small societies. In time, an organisation forms its own identity, influenced by the employees, structure, and company cultu...

Companies use strategies to achieve goals and objectives. Plans are set and implemented by managers and their teams. Our students will learn how to develop st...

Leaders and managers work in a society that has various regulations. They need to be ethical when dealing with their employees and customers. All of this impi...

Management and finance go hand-in-hand. Therefore, it's safe to say that, within an organisation, managers need to collaborate with the finance departmen...

Your career’s success depends on building positive workplace relationships. Without a shadow of a doubt, relationships can positively or negatively impa...

Teamwork is essential to ensure that all employees or members of a group follow one vision, recognise one leader, achieve set goals, tackle challenges ...

Coaching and mentoring have, nowadays, become established professions. This course is aimed at those who would like to develop the necessary skills to become ...

Effective communication is essential for a company's success. An individual demonstrates strong communication skills when he/she can convey information to...

This course is ideal for those who would like to gain a deeper understanding of consumer behaviour. Consumer behaviour is the study of individuals and gr...

Critical thinking is the objective analysis and evaluation of an issue to form a judgment. Critical thinking has two main components:   ...

A challenging co-worker is someone who, consciously or unconsciously, disrupts his colleague’s advancement and productivity in the workplace. A negative...

This course gives individuals, managers and leaders the ability to make calculated business decisions, even when facing the challenge of having limited r...

Many organisations are task-focused and goal-oriented. However, it’s safe to say that without talented employees, these desired goals cannot be achieved...

Power and authority are differing concepts. Power is the capacity of an agent to influence the behaviour of a target. Authority consists of formalised rights,...

A class that instils skills such as leadership and excellent communication provides a strong foundation for young people’s professional and personal liv...

Emotional intelligence is the ability to express emotions and to handle interpersonal relationships empathically and rationally. Emotional intelligence is key...

Employee motivation, i.e. methods for motivating employees - can be defined as an intrinsic and internal drive that encourages the employee to increase their ...

The term ‘health and safety’ comprises of a body of law that protects the health, safety and welfare of the general public and defined sectors of ...

Customer service is the provision of services to a client before a purchase, during the purchasing process, and after the purchase has been made. The definiti...

This module examines the link between a company’s information systems (IS) and its overall performance. Both service- and product-oriented organisation...

This module focuses on research methods and their implementation in the workplace. It aims to differentiate between practice-based and evidence-based managem...

Leadership is the ability to identify, integrate, understand and reflectively manage other people's feelings, in addition to your own. Management is the c...

Innovation and change within an organisation require managers to discuss potential projects with the organisation’s higher echelons. This module teache...

Change is inevitable. It signifies that we're moving forward in whatever we're pursuing. Organisations are constantly changing, whether they voluntari...

While a lot of people associate the notion of creativity with art, few realise that its application is not that restrictive. Every human being is capable of c...

Discrimination is a contentious issue when it comes to workplace politics. Managers need to learn how to respect their employees' diversity. This module ...

Goals are general guidelines of what you want to achieve. They are usually long-term and influence your view of the future.  Objectives define the steps ...

Organisations are part of society. They are an integral part of the social context and compete with other enterprises in the marketplace. Their survival does...

This module aims to develop the participants’ understanding of the term 'governance', the bureaucratic challenges one encounters within a ...

A parent’s goal should be to let their child explore, learn, love and figure out their passions in life. If you feel a bit lost regarding how you should...

According to Newstrom, a performance review is 'the process of evaluating the performance of employees, sharing that information with them and searching f...

Personal empowerment involves building confidence and finding the strength within yourself to reach your full potential. By making positive choices and s...

Values are standards of behaviour and an individual’s judgement of what they view as important in their life. Some common examples are responsibility, c...

This module aims to develop managers’ inter- and intra-personal skills. It also teaches the theoretical aspects of self-reflection. All of these skills...

Project management involves initiating, planning, executing and controlling the work of a team to reach pre-determined goals according to a timeline. The main...

Psychology aims to explain mental phenomena. There are six main approaches when it comes to analysing human behaviour. These will all be explored du...

Selling is a transaction which involves the exchange of money for a good or service. During the selling process, the seller attempts to convince the buyer tha...

Strategic management is the planning, monitoring and analysis of all those elements which a company needs to reach its goals. Organisations are forced to cont...

Stress is a mental or emotional state resulting from a mismatch between the perceived demands and the individual's ability to cope.   There ar...

A supervisor serves as a link between the subordinates and the upper management. Such a role involves coaching new employees, coming up with new, creative ide...

This course explores the concept of empathy and how to implement it in all areas of life. Empathy is the ability to understand other people's feeling...

Time management is the process of organising and dividing your time between different activities. Working smarter – and not harder – depends on a ...

Training is defined as teaching or developing skills to improve expertise in a particular area. Training the trainee typically involves the trainer, who ...

Substance abuse is patterned drug use in which the user consumes the substance in substantial amounts or using methods which are harmful to himself/herse...

The term 'work-life balance' describes proper prioritisation of work (career and ambition) and an individual’s lifestyle (health and family). Th...

Workplace bullying is defined as the persistent pattern of mistreatment with the intention of mentally or physically damaging an individual. There are differe...

Meetings are essential for an organisation to move forward. However, face-to-face interactions are not always easy to control. This module teaches how to man...